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Benefits Navigation

The benefits navigation platform employees actually use

A personalized benefits experience with built-in decision support that guides employees through their healthcare options.

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Unlock the full potential of employee benefits

Healthee's benefits navigation solution makes it easy for employees to understand, compare, and act on their health coverage—all in one place.

As a benefits decision support tool, Healthee provides personalized recommendations during open enrollment and continuous guidance throughout the year. Employees stop guessing and start using their benefits with confidence.

What built-in benefits decision support looks like

Getting access to benefits is only half the battle. Understanding how to use them is where most employees get stuck.

Inside the app, employees get contextual support when they need it most: accurate answers to coverage questions, cost estimates before they book care, and proactive nudges that surface relevant benefits based on their health profile. It's decision support woven into the everyday benefits experience, not a separate tool employees have to seek out.

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Benefits navigation that uncovers hidden perks

Healthee helps employees uncover benefits they may not even know they have, from wellness programs to preventive care. By highlighting these opportunities at the right time, employees can take advantage of perks like mental health support, fitness programs, and other underused benefits.

Better care with personalized tracking

Employees no longer need to worry about forgetting their last dental visit or physical exam. Healthee’s care tracker provides year-round support, helping employees navigate their healthcare and identify any remaining care needs before year-end.
Employees can open the Healthee app, navigate to the bottom of the homepage, or access the Health Profile tab to find “My Care Tracker” and begin personalizing their provider information and care needs.

One benefits navigation hub for all your point solutions

Gone are the days of searching across a dozen websites and apps to find employer-provided benefits. Surface all point solutions to employees like gym memberships, MSK, and more to increase utilization of targeted benefit offerings.

See Healthee in action

Schedule time with our benefits experts and learn how Healthee can keep your people healthy and happy.

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What is benefits navigation, and why does it matter?

Benefits navigation is the process of helping employees understand, access, and make the most of their employer-sponsored health benefits—from medical and dental coverage to wellness programs and point solutions. A benefits navigation platform acts as a centralized guide, giving employees clarity on what they’re covered for, how much treatment will cost, and where to find the right care.

It matters because most employees are confused by their benefits. Research shows 85% of employees don’t fully understand their health coverage, leading to missed care, poor plan utilization, and unnecessary out-of-pocket costs. Effective benefits navigation solves this by surfacing the right information at the right time so employees can make confident, informed healthcare decisions.

How does Healthee guide employees through their health benefits?

Healthee simplifies benefits by offering personalized guidance, provider search tools, coverage explanations, and real-time AI support via Zoe.

Can employees find in-network doctors and specialists with Healthee?

Yes, Healthee offers an integrated provider search tool that filters results based on network participation and employee preferences.

How are benefits navigation and decision support different?

These two capabilities work together. A benefits decision support tool helps employees evaluate and choose the right health plan (typically during open enrollment) by modeling costs, comparing coverage, and surfacing personalized recommendations. Benefits navigation picks it up from there: it’s the ongoing experience that helps employees understand what their chosen plan actually covers, find in-network providers, track care needs, and access all their employer-provided benefits in one place.

Healthee delivers both. Our Plan Comparison Tool (PCT) handles enrollment-time decision support, while our benefits navigation platform ensures employees get continuous value from their benefits year-round.

Does Healthee support employees throughout the year or only during open enrollment?

Healthee is available year-round, helping employees navigate benefits anytime they need care or have questions, well beyond enrollment periods.

What should I look for in a benefits navigation platform?

The best benefits navigation platforms combine plan-level coverage clarity, provider search, personalized recommendations, and integration with point solutions—all in one place. Key features include AI-powered support, year-round accessibility (not just open enrollment), mobile access, and the ability to increase benefits utilization. Healthee delivers all of these through a single app that employees can access anytime.