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How Leading Health System Scaled Personalized Healthcare Navigation for 78,000 Employees

See how Healthee helped Leading Health System increase HDHP enrollment by 38.9% and drive a 210% surge in benefits engagement, all in just 42 days.

+210%
Increase in Engagement
+38.9%
HDHP Enrollment Lift
42 Days
Implementation to Launch

The Challenge: Complexity at Scale

With a massive, diverse workforce—from desk-bound admins to front-line providers—Leading Health System faced a classic benefits paradox: too many options, not enough clarity. HDHP adoption led to overinsurance, while fragmented communication left the team overwhelmed with over 21,000 manual inquiries.

The Solution: AI-Powered Navigation

Leading Health System partnered with Healthee to deploy Zoe, an AI benefits assistant. In a record-breaking 6-week rollout, Healthee simplified the complex:

  • Personalized Guidance: Real-time plan comparisons for 78,566 eligible lives.
  • Frictionless Enrollment: A 16.7% increase in total completed enrollments.
  • Educated Choice: Significant enrollment growth across all voluntary benefits, including a 16.7% lift in Hospital Indemnity.

"I have worked here for 30 years and this is the best thing the Leading Health System has done!"

— Leading Health System Employee

"Insurance is like another language, and this was like my interpreter."

— Leading Health System Employee