By embedding healthcare navigation into onboarding and open enrollment, one leading technology company drove sustained employee engagement and reduced benefits confusion.
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“Your best retention strategy might just be as simple as giving people benefits they don't have to Google to understand.”
It offers competitive healthcare plans, but employees struggled to compare options and understand which plans were right for them. This led to low engagement, repeated questions to HR, and limited visibility into benefits usage.
With 2,700 eligible employees, the company needed a scalable way to:
The company implemented Healthee to provide employees with a single destination for benefits guidance, plan comparison, and ongoing healthcare navigation.
Plan Comparison Tool integrated into open enrollment
Healthee introduced on Day 1 of onboarding
Claims analytics to provide HR with visibility into usage trends
Telehealth access embedded directly in the platform
of eligible employees registered with Healthee
of employees rated the Plan Comparison Tool as highly helpful
of usage occurs outside normal working hours, showing employees rely on Healthee when questions arise
of employees who used the tool selected a Healthee-recommended plan
The company saw strong adoption immediately after launch — and consistent usage throughout the year.Employees didn’t just use Healthee during open enrollment—they relied on it whenever healthcare questions came up.
From understanding bills to finding care and accessing telehealth, Healthee became a year-round resource. For HR, that meant fewer repetitive questions, better visibility into employee needs, and confidence that benef its were actually being used — not just offered.
These results reflect ongoing engagement, not just seasonal spikes during enrollment.
The company aligned Healthee with the employee lifecycle. New hires receive access to Healthee on Day 1 and are guided through plan selection using the Plan Comparison Tool before making benefits elections. This approach:
“Giving employees the tools to manage their healthcare well isn’t just helpful — we’ve seen higher engagement and real changes in how employees interact with their benefits.”
