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Virtual Assistant

Meet Zoe: Your AI health benefits assistant

Zoe simplifies benefits navigation with AI-powered insights and real-time support.

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Benefits questions answered anytime, anywhere with Zoe

Zoe, Healthee’s AI-powered personal health assistant, empowers employees to take control of their healthcare, making it more accessible and easier to manage care.



Have a question about health plan details? Zoe is available 24/7 to help with any care question. Zoe is fully aware of each employee’s plan documents and employer-provided benefits, so employees can quickly and simply navigate their healthcare needs.

24/7/365 availability

Zoe is available around the clock to assist employees with all benefits-related questions, offering instant support and guidance.
Have a nagging healthcare concern at 3 am? Zoe can help!
Zoe never takes time off; she is never on PTO. Whenever employees have a question, Zoe is there to steer them toward the right information.

Making benefits details simple

Benefits details can be confusing, especially for employees who are unfamiliar with the US healthcare system. Zoe simplifies benefits navigation through the power of artificial intelligence.
Zoe helps employees understand and navigate their health benefits, explaining coverage, deductibles, co-pays, and other important details in simple terms. With personalized support, Zoe knows every detail of employees’ Summary of Benefits and Coverage documents, so they don’t have to sift through those intimidating blue spreadsheets.

AI-powered benefits navigation

As employees chat with Zoe, she can identify whether they need to take subsequent actions like finding a provider, booking an appointment, or refilling a prescription. Zoe then guides employees through the Healthee app to pre-filtered search results to help them get the care they need quickly.

Multi-layered benefits support

Employees can get real-time help with benefits questions, claims confusion, and more with Zoe. However, if an employee wants to speak to a person or if Zoe is unable to answer a question satisfactorily, Healthee’s highly trained Benefits Specialists are available and ready to step in.

See Zoe in Action

See Healthee in Action

Schedule a free demo and learn how Healthee can keep your people healthy and happy.

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Frequently Asked Questions

What is Zoe, Healthee’s AI personal health assistant?

Zoe is an AI-powered virtual health assistant that answers employee questions about benefits, providers, copays, coverage, and more — instantly and accurately.

How does Zoe help reduce HR workload?

Zoe handles routine benefits inquiries 24/7, freeing HR teams to focus on strategic priorities instead of fielding repetitive employee benefits questions.

Is Zoe available in multiple languages?

Yes, Zoe supports multilingual communication in over 50 languages, ensuring employees across diverse workforces can navigate their benefits with confidence.

What kind of AI powers Zoe, and how is she different from a basic chatbot?

Zoe is built on a generative AI engine that goes beyond scripted chatbot responses. She understands natural language, interprets complex questions, and delivers accurate, personalized support — just like a real conversation. Unlike rigid chatbot tools, Zoe evolves with employee needs and benefits updates.