Blackhawk CEO Mark Keck learned about Healthee last summer at the HCAA TPA Summit 2023. “We were very impressed with the platform, the AI-backed features, the interoperability between the plans and the network discounts, and the ability to provide consumers with a tool for shopping and cost comparisons,” he said.
Constantly on the search for future-minded solutions, Keck immediately saw a match between Healthee’s all-in-one platform and Blackhawk’s larger strategy.
“We’ve been trying to bring cutting-edge technology to the market, whether it’s this application or things like pharmacogenetic testing for our members,” he said. “We’re trying to add value, not just pay claims, but provide people with tools to better improve their lives and their health, and be able to interpret their benefits.”
Since the HCAA TPA Summit 2023, Blackhawk and Healthee have worked to deliver the platform to Blackhawk’s broker partners. “We’ve received phenomenal feedback from our brokers,” Keck said. “They were very positive about the product and were surprised that we were adding this as a feature. It’s something that they saw tremendous value in. And now our next phase is to roll it out to their employer group clients.”
“We’ve had great success with the internal training, and the Healthee team has been readily available to help train all of our other vendors as well on the platform,” Keck added.
As Blackhawk and Healthee gear up to introduce the AI-powered platform to Blackhawk members, Keck expresses enthusiasm about how Healthee distinguishes Blackhawk in the competitive TPA market.
“Having a platform like this as we start to go to the larger case market will significantly improve our chances of becoming the finalist and offering a differentiated product to the market.”
