Improving Open Enrollment decision support & Care Outcomes

A large beverage distributor was looking for ways to maximize decision support for their employees during annual open enrollment.

The ben-admin system they were using didn’t offer much in ways of engagement, and was limited in scope and functionality. They needed a solution that would smoothly guide employees with picking their plans, all the way to making those choices a reality – like managing everyday care, scheduling doctor appointments, and having a clear picture of the costs involved. They turned to Healthee for support in achieving those goals.

Key objectives

  • Educate, engage and drive better outcomes with advanced support solutions
  • Ensure teams have what they need to make good care decisions, 24/7/365
  • Provide a centralized education resource to improve education and engagement
  • Help employees choose the right plans and program

Growth & Impact

  • 95 %

    Completed their open enrollment selections through Healthee

  • 9 Mins

    Avg time employees spent selecting their plans

  • 87 %

    Reduction in HR admin work

Integrated with existing vendor solutions to ensure a more seamless benefits enrollment experience.
Provided comprehensive information on enrollment, plan eligibility, plan comparisons and dependent eligibility to nearly 5,000 employees.
Provided utilization reports to the client, offering improved visibility into total enrollment by benefits plan.
Took the lead on open enrollment, freeing up our client’s HR team and allowing them to focus on other tasks. This efficient delegation allowed them to optimize their time and resources.
Provided personalized assistance to employees, answering their questions, and guiding them through the enrollment process. This level of support enhanced the overall employee experience, ensuring employees felt informed and supported during this important decision-making period.