The U.S. healthcare system is becoming increasingly complex, leaving employers struggling to balance rising costs, benefits engagement, and employee satisfaction. The 2025 Benefits Divide, Healthee’s inaugural research report, reveals the disconnect between benefits access and utilization — and provides data-driven strategies to bridge the gap. Here’s what to expect:
The top healthcare priorities for employees in 2025. Employees are expecting greater support from their employers in key healthcare areas. Mental health led all searches (8.61%), followed by OB/GYN, vaccinations, and radiology.
Why plan selection and benefits navigation remain a challenge. Only 17% of employees had access to HDHP options, limiting cost-saving opportunities for employees and employers alike. AI-powered platforms helped employees make more informed benefits decisions, reducing unexpected costs and improving plan fit.
How employers can increase engagement and curb point solution fatigue. Preventive care, AI-driven benefits navigation, and multi-channel benefits communication are key strategies for 2025. Employees struggle with multiple platforms, making centralized benefits hubs critical for better utilization.
