Just like we do with your health.
We utilize leading cloud storage providers in the U.S. and the latest encryption protocols to protect personal health information and other data and keep out unauthorized personnel. Our servers are located in secure data centers that meet the most current security standards.
Our Information Security Management Program is based on the ISO 27001 Standard, which ensures that our platform and operations meet the highest security standards and proactively limit the possibility of a breach.
We’re HIPAA (Health Insurance Portability and Accountability Act) compliant, which means we meet the strictest standards for protecting your personal health information. We process your data according to guidelines required by HIPAA, the CCPA (California Consumer Privacy Act) and ISO 27018.
As a processor of your information, we receive health plans from your employer. We do not transfer back any information to them. Aggregated and anonymized information is analyzed for product and service improvements, but stays with the Healthee team–we don’t transfer information to any third parties.
Is a security standard developed for cloud service providers and users to make a safer cloud-based environment.
Is an international standard to manage information security.
A security standard helps cloud service providers assess risk, implement controls, and protect personally identifiable information (PII).
A rigorous compliance standard that evaluates controls for data security, availability, processing integrity, confidentiality, and privacy, ensuring robust protection for sensitive information.
A regulatory standard that ensures the confidentiality, integrity, and security of protected health information (PHI) by setting strict requirements for healthcare providers, insurers, and their business associates.
Should you ever decide to delete your account, you may do so by emailing us at info@healthee.co. If you terminate your account, any association between your account and the personal information we store will no longer be accessible through your account. For additional information on Privacy visit our Privacy Policy.
As a HIPAA Business Associate of your employer, any inquiries regarding your personal health information and associated rights should be primarily directed to them. If you’d like to contact us about HIPAA compliance, please email HIPAA@healthee.co.
For other questions or concerns about our security measures, please don’t hesitate to contact us at security@healthee.co. We’re available to address any security issues, and we’re committed to ensuring that your data is protected around the clock.
For questions about your personal information and associated rights, please direct them primarily to your employer. If needed, you can contact us at privacy@healthee.co.
For more information about our privacy policy for site and application visitors, please visit our Privacy Policy page